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Similar experience to other reviewers: Landmark GLobal added over $30 in COD charges to order from the UK-based company Internet Fusion. I had already paid shipping charges to Internet Fusion and this additional $30+ seemed more than should be charged for duty for a $!20 purchase. Beware of either company. Internet Fusion denies any responsibility and Landmark Global didn't respond.
What kind of rip off merchants are these people. Just had to pay $38 for a small package from the UK which I had already paid shipping payment for. They don’t pick up the phone either. Complete conmen
just picked up a parcel with a value from the UK of 15 pounds. LM sticker requested i pay $12.09 to pick it up from post office! Unsure why they should charge me to pick up parcel where senders have already paid to deliver parcel to my address? Whats going on and what a RIP off. just called at the above # 587 755-4124 mail box is full!
I guess my address is undeliverable (me, getting on average 1 to 2 deliveries a week for like 5 years....ok?).
Worst company ever. They had a company called Sprintstar deliver (try to deliver) my package at 10pm. Great time to deliver to a business. Tracking said returned to PUDO location. Wherever the hell that is. No phone number, no address. Googled, ended up calling 4 different phone numbers. No one could find it. Finally last number said it was redirected with Canada Post. Thank Christ. Will NEVER use! Couldnt choose 0 stars BTW
received package via Canada post charged $12.04 COD for who knows what. NO phone number available to enquire. value of contents only $15.00 AND prepaid postage from UK .. These people are a total ripoff, with no accountability. DO NOT USE THESE SHIPPERS..
They are slow, incompetent and rude. Some amateurs mean well, but not these clowns. If I wanted Mickey Mouse service I would have gone to Disneyland. Buyer beware: Metal Unlimited uses Landmark.
What a joke - Boohoo and Nastygal use - Do not order from them.
Charged COD brokerage fees which should not have been charged. not answering my inquiry i sent via email and wont answer phone calls. I will never recommend them and will not be using them again.
Left parcels in the yard so the dogs ripped everything up. And then left the gate open so the dogs got out and were running at large. Awesome. I was home. There is a doorbell. There is a beware of dog sign. Its not that hard people!
Received someone elses package while mine was noted as being delivered. No doorbell or knock to let us know of the delivery.,,luckily someone was home and saw the delivery lady leaving. Called Landmark,they dont answer the phone. Delivery deemed lost by Landmark. Called seller and is sending replacement order at their expense. They obviously dont pride themselves on customer service.
Package was tracked correctly on their website. Delivered quickly but without a courtesy doorbell ring that other couriers do. That being said, they do hide - no phone # and do not respond to email or website questions.
The retailer I purchased from (NastyGal) uses this carrier so I didnt have a choice. Fake delivery attempts, then delivered to a PUDO (pick-up something or other) without any notification, finally figured out what that meant, went there - they said they didnt have it. Yet, have no computer tracking system to tell what packages they have. Just looked around, said they didnt have it and sent me away.
Ridiculous wait times for packages.
My birthday gift to my son was returned after holding for more than a week. Said they could not find address which was very clearly marked and correct. Phone # and email address were available. Terrible service. There is no rating for this.
Terrible service, tracking says undeliverable on Wed. with no calling card, then says package returned to seller first thing Thursday, without me having a chance to contact them to arrange personal pickup, since their drivers cant find simple addresses.
This company left my package sitting in their warehouse for 7 days before they even processed it, which also happened to be the day they were supposed to deliver it. Four days after that, & it is still sitting in their warehouse. This company provides zero Customer contact information (no phone, email or social media). They have one General Inquiry form but they state on their website that they will ignore any requests for delivery information, choosing to pass the buck to the item sender.
Returned my package to carrier hub saying that could not locate address. What a joke. I get packages delivered almost every month.
They delivered my package to wrong address and stated no access apartment. I live in a condo with a yard and a front door...so they returned my package to sender. 3 weeks prior I received a different package no problem. There is no way for the customer to contact them or pick up package. Its absolutely ridiculous. They really should make sure they have the right address, now Im going to have big problems trying to get my money back thanks to this companys carelessness.
HORRIBLE company. Item was “delivered” on Friday. I work from home and even have a sign on my door saying KNOCK! Doorbell doesn’t work. Can’t get through to the business to deal with this. Amazon had to refund me (thankfully!) and now someone has my free Jeep accessories! Wow. How do these people have a job? Not one good review here!!!!!
