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Évaluations et commentaires - Telus

Quelle note donneriez-vous à cette entreprise?
3/5
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2
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    Thek6986
    Thek6986
    Par

    Bought a new phone 2 days later it dies and they tell me to go to Samsung Without even listening to my concerns about their judgment, just contact Samsung Clearly the phone was in mint condition other than the screen dying Maybe opened it 25 times in 2 days Had a flip for 5 years no problem No customer service No accountability for the product that was just sold 2 days prior Just hiding behind a loop hole with Samsungs no physical damage warranty crap Their was no physical damage

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    Hezz3776
    Hezz3776
    Par

    Kevin, who we dealt with today, was the best TELUS representative we have ever had!! He was totally knowledgeable, helpful and efficient, assisting us with a process in which we had several attempts at various stores in B.C. and Alberta. If i could give him a higher rating than what is available here I would!! He gave us advice and smoothly assisted us in the process, and even suggested further bundle deals to save us money. I doubt we will deal with anyone else!! EXEMPLARY SERVICE!! TEN/TEN !

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    dubo8363
    dubo8363
    Par

    Amazing and helpful staff! Greeted my family and I immediately and the entire experience was seamless! Thank you TELUS!

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    tama0844
    tama0844
    Par

    Not even worth of one star! Came to the store and spoke to people but each individual ignored and walked right past! Not even helpful when someone was "helping". They weren't able to answer the simple question. In fact I waited more than twenty minutes for one person to "help" and when they were ready they merely said someone else will "help".

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