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Pat, at Midas, 10 Speedvale Ave. E., Guelph. Went byond service to attend to my tire sensor issue when the store was very busy and I was told to come back tomorrow for an appointment. Pat needs to be recognized for his excellent customer service. Larry Grzybowski
BAD SERVICE TOMKEN & EGLINTON
Totally unprofessional, not reliable and very poor service ! Avoid this business.
I write to express my shock at the treatment my 90 year-old mother received when she called your customer service number (1-800-621-8545). The man on the line was abusive, repeatedly going on about F-ing customers. When my mother asked for his name the F-bombs and abuse continued. Is this how you treat customers? Here is the issue she was calling about. My parents moved to a retirement home last Fall. We stored the summer tires with Midas at the 1380 Baseline Road location in Ottawa. In
They were supposed to put in to high pressure transmission line instead they installed two heater hoses at a cost of 1182.26 but Heater hoses do not go together with transmission fluid I found this out because on my way back from Nova Scotia those heater hoses split now I’m stuck in Edmundston. Their websites says safety first but it’s obvious they don’t give a shit what happens to you just the money they charged me 299.25 for upper transmission, oil cooler line and $511.44 got lower transmissio
