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Wife and I were very impressed with the friendliness of staff. Went in to look for a new xmas tree and was surprised with the selection. Staff helped us pick one out and even carried it out for us.
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The store owner is a fantastic example of someone who understands customer service at the highest level. Could not have been happier with his resolution to an issue with a purchase. Both of my kids got an insight into how an individual can make what might have been a negative experience into a very positive one. Kudos!
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Came to this store from out of town with a coolant issue. They were really busy but took the time to ask me what was wrong and offered for me to bring my car in to have a look at it but couldn't guarantee they could fix it right away. In a couple of hours they had fixed the problem and very reasonably as well. FANTASTIC customer service at this location.
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Thank you Bonnie for being cheerful, helpful & knowledgeable. I apprecialte all your help in the gardening/seasonable section of CT. I truly hope the store owner has a chance to see this post as i normally do not wright posts, but couldn't let your wonderful service not be recognized. Thank again Robbin
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