Ken fixed our dishwasher which was under warranty. He was able to come the day we called him (Friday) to diagnose the problem and fitted the part Monday. Very fast and friendly service plus he shared several dishwasher tips with us that will help our dishes get even cleaner. Highly recommend! Lire plus
We just moved to Trail last year and fell in love with the people of the West Kootenays. Especially the peoe at Canadian Tire in Trail! Veryhelpful and educated abroad. If he doesn't know, he'll get you the answer, is the approach at this location. It's a "very fresh and youthful looking store, with youthful and energetic energy through the store. Very involved with the local community. A true Canadian business model.Lire plus
They were incredibly efficient in expediting in getting a new Bertazzoni steam oven installation. The oven’s pump quit shortly after purchase. We had bought from a different vender, but had problems getting repairs. Once Genier’s took over, it was handled so professionally. They had called several times to check on our progress. Wish we had bought from them in the first place.Lire plus
Was very happy with the service I got from Diane. I was able to purchase product over the phone and it even came in sooner than expected
LeonaLire plus
Was super helpful in walking me through some basic testing to isolate the problem. Picked up a universal repair kit and installed it myself, all thanks to their help. Freezer is back up and running
Thank you for your service above and beyond.
Highly recommended!Lire plus
I love Canadian Tire and yes it can be a pain looking for a product but most stores operate this way. It is a self serve business model which has been in effect for years since I worked for one of their stores back in the 1970's.
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