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they're pretty quick and professional when installing, i dealt with Will who did all the templating and was very professional with with consultation. When Eddy and their team came to install one of the pieces had some issue but they fixed it right away.
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Late on a Friday afternoon, after a frustrating week of visiting a number of businesses to get both information about countertops and fid someone willing to quote on my installation, I accidentally stumbled into Stone Express en route to Andrew Sheret in Richmond- What a wonderful discovery! Eric was incredibly helpful and informative - filling me in on all of the manufactured stones they carry as well as info about granite etc. He suggested that, if I had my plans, he could send me a quote after the weekend. The quote arrived Saturday a.m.! Eric also said I could see examples of their work around the corner at Suncrest Cabinets. I was offered samples and suggestions without pressure. Eric called me later to say that he had sourced a larger piece of stone to help me decide.
When I returned some of the samples I met Eric's associate, Yen, who was equally helpful and pleasant. As the Caesarstone I had chosen was new, she said she would reserve the pieces to make sure they were available when the cabinets were installed. Unfortunately our cabinet installation didn't go completely smoothly and as we have had to wait for some cabinet replacements, to complete the countertops all at the same time we would have had to wait for 6-8 weeks. Yen felt 6 weeks without our kitchen was absolutely unacceptable, so they split up the installation times, necessitating additional trips to measure and install.
When Raymond and James came to measure they were efficient and equally pleasant. They also noticed an installation issue that needed to be changed before one of the kitchen counters could be properly measured. After a second trip to measure, they were back within the 7 days to install – we are still waiting for the final glitches to be worked out re: 2 other cabinets, but I know Stone Express will handle the countertops without problem!
A huge “Thank you” to StoneExpress!
Sue & Ian
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Thank you Maggie for helping me, walking me slowly from beginning to end. I'm happy with your quartz recommendation rather over granite. Thank you.
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Granit près de Richlea Square Richmond BC à Richmond, BC (43 Résultat(s))
19.7 km
130-11880 Hammersmith Way, Richmond BC V7A 5C8
Installation de comptoir, Réparation de comptoir, Comptoir de granit, Comptoir de marbre, Comptoir de quartz
2.9 km
2.9 km
Comptoir de marbre, Comptoir en stratifié, Comptoir de cuisine, Armoire de cuisine, Comptoir de granit, Comptoir de verre, Comptoir de bar, Comptoir de bois, Comptoir d'acier inoxydable, Comptoir de quartz, Réparation de comptoir, Installation de comptoir, Comptoir de béton
7.4 km
1850-4311 Hazelbridge Way, Richmond BC V6X 3L7
Comptoir de granit, Comptoir de quartz, Granit, Calcaire
6.0 km
6.6 km