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I recently started an online order to purchase a new washer. I contacted Brandon at the Brockville, Ontario store to change the order from delivery to pick up. Brandon was very knowledgeable and extremely efficient. He made the necessary changes, sent a confirming email, and offered further assistance. I have never had such professional, courteous attention from a company’s customer service representative! I give Brandon five stars and the Brick should give him a promotion and a raise!
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Sue spent a lot of time making sure we had all the information and options available to us to make a decision. She was also able to retrieve information on an earlier purchase we had made so we could see if we wanted to match it. While being new to the store she was very helpful and in no way high pressure in her dealings with us. If there was anything she wasn't sure of, she found someone who could provide the information requested. Thank you, Sue. We'll be back for the rest.
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AN EXCELLENT SALE WAS MADE BY MYSELF AT LACEY'S YESTERDAY.PURCHASED A SECTIONAL AND A POP UP COFFEE TABLE IN LESS THAN 20 MINUTES. TOLD SALES LADY EXACTLY WHAT I WANTED, WHEN I NEEDED IT FOR AND IT WAS DONE. SO HAPPY WITH MY PURCHASE AND A LOVELY, KNOWLEDGABLE SALES LADY TO HELP MAKE MY DECISION.THANK YOU, LACEY'S
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I WAS NEW IN OTTAWA WITH MY FAMILY AND SOMEONE RECOMMANDE ME THAT STORE I REALLY APPRECIATE BECAUSE THEY DELIVERY AND SET UP ALL MY FURNITURE MY ROOM THE KIDS ROOM THE DINING ALL THE HOUSE FOR FREE THX YOU OMAR I REALLY RECOMMANDE
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Outstanding customer service. Thank you Jackie (store manager) for handling our stationary bike concern so promptly, courteously, and professionally. Much appreciated!
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My wife, daughter and I were looking for some furniture and appliances, and we were ably assisted by Farouk! He was very accommodating and was of great help. In the end, we bought the sofa set and laundry appliances we wanted!
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Your delivery guys were just great, the care and time they took was nothing I have experienced before, they were so precise in there ability to determine the best way to make the delivery as carefree as possible. The quality of the product was just as great, we purchased a new fridge, I love it. Thanks so much.
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Their customer service is amazing! They wowd me. I called the store yesterday and couldnt get thru on the automated system. Resigned myself to having to go into the store to get an answer to my question. This morning I get a call from the store. They saw they missed a call from me and wanted to know how they could help! Seriously, who does that these days? When I told him how impressed I was, he said that they are always looking to improve the customers experience. Well done. You have created
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Lits près de Rideau Ferry ON (63 Résultat(s))
848 Clyde Ave N, Ottawa ON K1Z 5A2
Meuble moderne, Canapé-lit, #achatlocalenligne
The Sofa Bed Store™ est la première destination au Canada pour des canapés-lits de haute qualité, conçus pour tous les jours, et non seulement pour les urgences.
Nous sommes une entreprise fièrement canadienne dédiée à repenser le canapé-lit. Oubliez la barre de métal et le matelas bosselé. Nos collections exclusives (Neah, Movie Night) sont méticuleusement conçues pour un vrai confort quotidien.
Nous nous associons à des artisans spécialisés en Ukraine pour vous offrir un savoir-faire européen de classe mondiale, garantissant une ingénierie supérieure et un style moderne. Cette combinaison unique assure une valeur exceptionnelle.
Ce qui nous distingue :
Confort Quotidien : Technologie de matelas premium qui élimine la barre de métal.
Solutions d'Espace : Parfait pour la vie en condo avec des causeuses et du rangement dissimulé.
Tranquillité d'Esprit : Chaque canapé-lit est couvert par notre Garantie de 5 ans à la pointe de l'industrie.
Visitez nos salles d'exposition à Toronto