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I've been stopping in at Warrens shop for about two years now on a regular basis, he's always truthful about his instruments and stands behind everything he sells, high quality instruments at lower than average prices, one thing about Warren is that he will never praise a guitar based on the name of the company who makes it or the price tag, he focuses solely on build quality and sound purity.
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great and professional repair service, however it does require that you have a connection to one of the workers there
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I recently purchased a violin from this shop, after shopping around. I am not disappointed. The level of service, and individual care was over the top. Eric Tan took the time to truly understand what I was looking for, and was able to find me a violin in my price range, AWESOME!
The violin itself, is a joy to play and I am so relieved to have found my FOREVER fiddle companion!!
THANK YOU Eric for all you do, Im so glad I found your shop!
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I bought a very nice set of guitar strings here. D'Addario ProSteels. The wound strings are very bright and give a rich tone. The salesman was very friendly and assisted me in choosing the right strings. It was convenient too. I just happened to be on Whyte Avenue at the time and decided to pop in.
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Jay fixed and did a set-up on my Epiphone Casino (a re-make of the Gibson John Lennon Casino, seen in the Beatles' rooftop concert) and I got it back today. It had some tuning issues, bridge problems and the intonation was a bit off, but now it plays like a dream! I am happy I live so close to this awesome shop in Calgary downtown and I highly recommend them for friendly service and professional guitar expertise.
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Talked to a technician (Daniel) on Tuesday to order a trumpet slide and received it two days later by mail. The technican I talked to is very patient with me and service is excellent.
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