Outstanding customer service. Thank you Jackie (store manager) for handling our stationary bike concern so promptly, courteously, and professionally. Much appreciated!Lire plus
Their customer service is amazing! They wowd me. I called the store yesterday and couldnt get thru on the automated system. Resigned myself to having to go into the store to get an answer to my question. This morning I get a call from the store. They saw they missed a call from me and wanted to know how they could help! Seriously, who does that these days? When I told him how impressed I was, he said that they are always looking to improve the customers experience. Well done. You have created Lire plus
I recently started an online order to purchase a new washer. I contacted Brandon at the Brockville, Ontario store to change the order from delivery to pick up. Brandon was very knowledgeable and extremely efficient. He made the necessary changes, sent a confirming email, and offered further assistance. I have never had such professional, courteous attention from a company’s customer service representative! I give Brandon five stars and the Brick should give him a promotion and a raise! Lire plus
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