My purchase at Carleton Place Ford was the best vehicle purchase experience I have ever experienced!
The sales rep that I worked with (Anthony) was knowledgeable, actively listened, provided options and solutions that met my needs, had a calm and pleasant demeanour, let the customer set the pace, was consistently professional, courteous, and empathetic.
The transaction was smooth, seamless, and painless...with no pressure or tension during negotiations.
I highly recommend this business.Lire plus
We stopped on our way to Toronto from Vars. There were unexpected break issues. They took our car in right away and fixed the issue. Friendly staff that really helped us out and got us back on then road to our destination. Lire plus
I just wanted to say that Deb at the front desk was amazing! We are out of town, new to the area and needed a light changed on our truck.
We chose this place since it was the only business open on a holiday which was great!
Friendly, fast, kind and sweet people and Deb kept us company as we waited. RecommendLire plus
Best service I've got in a long time.Honest and fair. Because he was behind a little with another car my pick up time got moved ahead by 2 hours. He apologized and offered to bring my car to me. I told him that was not necessary but appreciated the offer. I know he felt bad about it. Will not think twice about going to him again.Will also recommend his garage to everyone I know. Such a nice man with great customer service. Thank-you.Lire plus
Le Centre Auto MacPherson, situé à Carleton Place, ON, offre des services complets de réparation et d'entretien automobile, y compris des diagnostics, des services de pneus et des inspections, garantissant des soins fiables pour toutes les marques et modèles de véhicules depuis 1953.
First ever visit to dealership in Dec, 2017. The courtesy shown, individualized attention to customer's observation and need and timely service offered were hallmarks of a truly professional service team. It was indeed impressive that headed by a thoughtful and attentive manager who actually took time to listen to the customer's views, the team ensured that work was done efficiently and satisfactorily. Thanks guys, Lire plus
While I ended up buying a different car from another dealer, I was very impressed by just how accommodating the salesman (Matt) and the used car Mgr (Rachad) were while we spent 2 days trying to determine if a hybrid was right for us. They allowed us to take the car over the weekend to really put it to the test. The follow up discussion & negotiation was no hassle/no stress. Other aspects were positive enough too that I would not hesitate to recommend or re-visit them next car shopping time. Lire plus
This is the best garage I have ever brought my vehicle to. The staff are extremely courtesy, friendly and the service goes above and beyond expectations. I would highly recommend and will be bringing my vehicles for all repairs.Lire plus
I bought my first car with this location and I couldn’t be happier. Mike worked with me tirelessly to find the best deal and went way above and beyond my expectations. Griff and Ryan also helped out along the way. I couldn’t have asked for a more beautiful car or a better price. I feel like I got a brand new car because of the incredible mileage and condition it is in and I will always be back for these guys. If you’re looking for your first or 15th car definitely come here and ask for Mike!!Lire plus
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