My 2013 CRV had its engine actuator replaced which became faulty later. Frank (proprietor) replaced it with no cost to me. He could have easily charged me. He is very honest, knowledgeable and family oriented. I can recommend him to anybody looking for a good and honest repair facility in Ottawa. Lire plus
My experience from start to finish was phenomenal at Jim Keay. I was greeted by a lovely receptionist and introduced to Marc Leyton who was my sales assistant. He helped me find the perfect F-150 for me and I didn't tell him this, but I even paid less than I had budgeted for. I really felt like he was on my side in getting the best price possible from the managers. Thanks for the great service to Marc and the rest of the team at Jim Keay for making the normally stressful process so comfortable.Lire plus
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