Although they had my car for a week to fix my car they kept me up to date daily and did offer me a vehicle to use
I will be continuing to take my car hereLire plus
A while back, but wanted to tell my story. I had a WRX and two different repair shops had quoted me $2800 to replace my steering. Brought it to Starr to have it done, An hour later I got a call, it was only a missing o-ring, it was sucking air, hence the steering problem. $45 charge. I love Starr Automotive!Lire plus
We called on Friday to make an appointment for the next day, Saturday. However, Saturday . started out very badly. The person who made the appointment didn't know there was limited service on Saturdays and the work we needed may not be possible. This was made worse by the fact we travelled by ferry to get here. All is well that ends well, however. Alex somehow got the repairs done for us. He turned an unhappy customer into a happy one and we will come back....maybe not on a Saturday. Thank youLire plus
This family run business is fabulous. They were very kind and helpful to me when another automotive shop tried to take advantage of me. They are honest, timely and make sure you are kept updated as work goes along. I will definitely be back and can’t recommend them highly enough. Susan
Lire plus
This is a great place to get used auto parts at a fair price! The guy is very pleasant with lots of selection, the cars are numbered & well organized with enough space between them, there's not a bunch of trip hazards everywhere like most places and they even laid down gravel so it's easy to dig down & get a jack under it & not muddy all the time... it's honestly my favourite place to get auto parts. Give them a call because they have a large selection.Lire plus
I recently bought a 100% electric Hyundai Ioniq from this company and am very pleased, not only with the vehicle but with the excellent service I received from all the personnel involved.
Having been involved with training salespersons for over 40 years, I would rate sales rep. Kieran Carlson very highly. He is well informed about the products, personable and attentive. I have no hesitation in suggesting that if you have reason to visit this dealership, ask for Kieran. Lire plus
I wanted to give a shout out to the amazing staff at the Victoria Location. I had to come in on Labour Day to get a new Battery for my Car. I don't know how to install Batteries myself and one of the men workers was so amazing and installed the battery for me. I know staff usually don't do this but He was so kind to do this on Labour Day as they were not too busy due to the holiday. He help a girl in need. Because of him I was able to take back my evening client and work for three hours.
EmilyLire plus
EDP services all of our fleet vehicles and many of our staff's personal vehicles ( including mine ). They are knowledgeable, trustworthy, honest, friendly and a pleasure to do business with. Steve is exceptional with his customer service and friendly helpful attitude. A real pleasure to deal with - thank you Steve! Lire plus
West shore transmission built me a bad transmission and would not fix the problem. I took it to Carl and Jason at sooke centre auto they found broken,damaged and used parts in my trans. They went over and above to get it done with a 3 week booked schedule. Got it done in 3 days and it is an awesome trans. Thanks for the service. Lire plus
Do yourself a favor and call Glenn first with any electronic work or issues you have! This guy is a genius when it comes to all things electrical. He will even come to you! Call him, youll be glad you did!Lire plus
great service Blake and Chris go above the call. They have serviced both trucks
for over 7 yrs and a few days ago my truck died on the side of bay st. they towed it in and had a price by the next day to repair. fast and caring. great service thanks guys.Lire plus
Have used these guys several times, never had a problem ever. Always polite and job is always well done, and at a decent, not padded price. I feel they are quite honest and trustworthy at this shop. Will continue to use them with confidence.Lire plus
We were on vacation in Victoria when our service engine light came on. Since it is a Mini Cooper we needed a mechanic who knows how to work on European cars. The Mini dealer was booked but Frank’s got us in the next day! He diagnosed the problem and fixed it that day. Excellent service for a very reasonable price. We can now drive home safely. Thanks!Lire plus
Rob and everyone at the shop was wonderful! I am very grateful for them getting me the best deal and being upfront about everything. I would recommend them to anyone needing car services. Lire plus
Convenient location and lots of inventory. I like the party balloon store inside as well. Our business is nearby and we shop at this store a lot.
Jeff @ Shelbourne PhysiotherapyLire plus
Once again the staff went above and beyond my expectations! Every single employee I saw, even just in passing, were friendly and very helpful. This is the second amazing vehicle I have purchased and will only return to Wheaton for future purchases.Lire plus
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