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I brought my Mother in to find a seat for her toilet and to buy a new walker. The gal we dealt with was so compassionate, knowledgeable and very patient with my Mother. My Mother did get a seat and found a wonderful walker. Unfortunately they did not have one in stock but said they would order one and it would be delivered to her in about two days. The next day it was delivered and she phoned me all excited about the walker and getting it that day. You made her very happy. Thank you so much. Sue
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Once again Forever Captured was the hit of our Family Carnival... such great service and props and Johnny was so great with all of our guests! Will for sure be booking again for next year!
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This morning in the Michael's parking lot in Langley, I encountered a young woman and baby, crying in the car, trying to deal with keys that had been locked in the trunk. There was no way to get in. I walked over to the BCAA office nearby and asked for help, and they were VERY concerned and helpful. I used my BCAA card to call and the woman also reached someone who was coming to help but two BCAA women staffers came over to make sure everything was working out. FANTASTIC service IMO!
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Facility is very professionally run, always clean, secure and office staff are a pleasure to deal with. Highly recommend this business.
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Booking with Karen was easy. She listened to what we wanted and found us the best deal out there. This was our first time in Mexico. We stayed at Sandos Caracol in Playa del Carmen, the resort was nice, food selection was great, lots of ala carte. The animals were fun to see and learn about. Beach and pool was nice. We enjoyed our time. Next time we book itll be somewhere with more pools and less walking and we fully trust Karen to help us book our next trip where ever that will be.
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Cheery professional, yet friendly, helpful service every time. I haven’t seen the new offices yet, but I am sure they are very nice.
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