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Very pleased with the service. The Technician, Alan, was prompt, courteous & helpful. He listened to our description of the problem with our drier & he conducted tests, describing each to us, to find the problem. He tried 3 parts that he had in his truck but none would fit our drier, hence he put in an order. When the part arrived, Alan called us, near 4:00 pm on a Friday, and asked if it would be ok if he came to install the new part. We appreciate his dedication and customer service.
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Came to this store from out of town with a coolant issue. They were really busy but took the time to ask me what was wrong and offered for me to bring my car in to have a look at it but couldn't guarantee they could fix it right away. In a couple of hours they had fixed the problem and very reasonably as well. FANTASTIC customer service at this location.
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Bought a gazebo last fall. Had to wait to get curtains. They still have the gazebo with a sign "curtains not available". Spoke to Sue in seasonal and she went the extra mile to make sure I left a happy customer. Sue called this morning, my curtains had arrive. Picked them up and installed this afternoon. Thanks to Sue's efforts we will continue to shop at Rona.
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The store owner is a fantastic example of someone who understands customer service at the highest level. Could not have been happier with his resolution to an issue with a purchase. Both of my kids got an insight into how an individual can make what might have been a negative experience into a very positive one. Kudos!
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Washers près de Portland ON (34 Résultat(s))
327 County Rd 29 S, Smiths Falls ON K7A 4S5
Amana, Frigidaire, General electric, Kitchenaid, Maytag, Moffat, Whirlpool
606 Poonamalie Rd, Smiths Falls ON K7A 4S4
Maytag, Lg, Kitchenaid, Kenmore, Jenn-air, Inglis, Gibson, General electric, Frigidaire, Bosch, Whirlpool, Viking, Samsung, Moffat, Miele
1040 Division St, Kingston ON K7K 0C3
General Store - Auto Service, #achatlocalenligne