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Greg is awesome!! we bring all our families cars there. he is honest fair and never pressures... Will help us budget saying no need to do this now but u will probably need in 12 months. he is our truly trusted family mechanic!!!!
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Excellent service in the Duncan store today by a young gent named Brendon. Thank you for the extra help finding the right TV
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Very good staff in Gary and Ria.Bought all my furniture from the Richmond store at a very reasonable price.Delivery was prompt except for Ashley product which took longer to arrive from California. Delivery guys were super helpful with assembling and setting up in the right places.Definetly sending my friends to this store.
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My wife and I bought a big screen tv from this location. We got home and when we had it unboxed We discovered the screen was cracked. We so very stressed and concerned that we would have a big process to get the tv replaced. When we tried calling the store there was no answer. We decided to box the tv and bring it back. We were greatly surprised as to how easy it was to get the tv replaced. No discussion, just a direct offer to replace the tv! We were amazed by this great service!
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Excellent customer service by Chris at this Best Buy location! He went above and beyond to help us with a phone issue. Due to his amazing customer service, I would highly recommend this Best Buy to anyone! Thank you so much Chris!
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I can hardly tell you how pleased I am with Staples in Langford. I purchased a gizmo to convert slides into digital images with the help of Kenyon, who gave knowledgeable, friendly service, with technical expertise. Two months later, the converter stopped working. Jo, Mary, and Laurel were all completely helpful. I thought I'd have to send it back to the manufacturer or something awkward, but everyone did her best to make sure I had a new one in short order -- no doubts about my situation, and only a very short form to fill out. Friendly, happy, humourous, and very competent people. Wow. You can't get much better than that.
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I always get first class customer service at the location. The sales department staff are willing to help and their printing service is excellent for a small business owner like me. I can submit online and then pickup in the store. That saves me time. In a day when service is generally poor in retail environments, Staple's is an example of what service should be.
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Great sales service, we had a couple of things wrong on the delivery, but they remedied it. All good?
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excellent, very professional bench and sales staff...allways cordial and a pleasure to work with
Greg koyl
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A friend of mine purchased an iPhone through Colton at the Kelowna location, and recommended him for mobility services. Months down the road my iPhone was on its last legs, and I decided to contact him. I found out he had sadly relocated to the Victoria location. However, he went above and beyond and was still able to set me up with a new iPhone at a great price! All I had to do was pick up the phone from the Kelowna store. Thank you Colton for the great customer service!
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