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I find the staff here really good with a couple staff members being exceptional. To be greeted by name when I arrive is service I don't get anywhere else.
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Excellent products at good prices; convenient location and parking. Some reviews say they don't have flyer items, but I've very seldom ever experienced that. Nice size, well laid out and easy to find stuff. Their produce is excellent; maybe because they obviously sell a lot, it doesn't have time to get old. PC Express pickup is efficient and easy; and I usually get everything ordered. Staff are usually pretty good, although they are likely short-staffed as everybody is these days.
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November 27, 2020 was my first visit to this location. I would like to let the owners know that their location was one of the cleanest and organized store, with well stocked shelves. I have shopped at 4 other locations in Whitby/Ajax area and my shopping experience was very different. The floor was well staffed with friendly and helpful staff and the cashier was very friendly and pleasant. I live in Whitby but will definitely shop at this location again.
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A review comprises of the overall shopping and customer service experience. I must applaud the team working at NO Frills (Harvard Road, Guelph) on Tuesday evening 29 December 2020 for assisting me in restarting my car in the bitter cold of -10 C. My car battery refused to work and I asked for help from the customer service. In no time a team of young employees got together and helped to resolve the difficult situation ensuring my safe return home. Thankyou one and all you were all amazing.
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