RBC branch in Gravenhurst is excellent - only complaint I have is that, if you need to speak to someone in your branch you cannot. The phone system is ridiculous. If I wanted to talk to a machine I would just buy a robot to talk to. It is very frustrating when you cannot get thru to your branch to talk to a live person anymore.Lire plus
My experience receives a 4 star only because Sarah was delightful to deal with. The male manager at this bank was rude and indifferent. The odd thing about it was, I had no dealings with him only Sarah, but he was dismissive both times he addressed me , not for a banking matter, just for being present in his bank. Guess he saw that I was a TD customer, required to transact at this branch for a specific payment. Sarah you are a doll - the manager needs to go retrain on iterative process!!! Lire plus
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