I find that they are very easy to work with, as others have said: nice guys. I have had 3 wheel alignments done on 3 different vehicles. The work is fast and reasonably priced. Will be going back even though it is on the other side of the city from me. As for the one bad review where the ABS sensor was broken - it happens all the time during brake/hub repair no matter how careful you are - I know, I have done it and unfortunately ABS sensors are expensive. Lire plus
A couple years ago I stopped by Lou's to get a cost estimate to repair some minor paint damage to the rear of my car caused after backing into a steel cable. Other estimates I received were in the $2000 to $3000 range. Lou's thought the damage could mostly be "polished out" and immediately went ahead and tried that. Sure enough, that worked very well and I was more than satisfied with how it looked. It impressed me that they would find a way to repair the damage at a lower cost...right away. Lire plus
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