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I have used V & C for many years and find they just keep getting better & better! Recently they picked up a light coloured Bench which was quite stained. Upon return it looked like new again. Also my sons dog had a small accident on our off white living room carpet. V & C was able to get rid of the stain on site. This company does an amazing job on furniture, carpet, etc. Highly recommend.
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I called yesterday checking to see if there was an item in the store before making the trip to the store and before I could finish my explanation I was rudely cut off twice. I called a third time and was able to get help from someone who sounded more mature. The first two employees sounded younger. I did complain to the third person who was more courteous and customer friendly. However, my instore experience was great.
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Because the store is overloaded with merchandise it's challenging to know where, what you need is. I usually I find an employee or especially the manager who seems to know where everything is, and she is VERY willing to help. Terry.
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I was pleased with the salesman in the Newmarket store. The bed was delivered in a timely manner and the young delivery men Ryan & John were great. They were polite, helpful, quick and efficient. I would definitely check JR’s first for any future furniture purchases.
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