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Like previous visits, the visit today, Saturday, May 22, 2021 confirmed that the facility is neat and organized to follow all the necessary COVID-19 public health protocols - with lots of hand sanitizer stations in the facility, social distancing marks on the floor and reflecting in the arrangement of seats, etc. The staff are working very hard and professionally to keep wait times within 20-30 minutes - even for walk-in appointments. The staff are very courteous and commendable.
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Having never been to a physio therapist before I was nervous and a bit sceptical. But within minutes of being in the office and talking with the friendly, knowledgeable receptionist Michelle, i was comfortable and relieved of my worry. The professionalism and care of Dr. Pandya, helped me reach my goals and the improvement I felt was immediate. I always feel welcome and am always treated with respect. I would recommend Eastgate Physiotherapy without question. Thank you Dr. Pandya!.
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Ryan was very helpful to pick out a xmas gift for sponsored family, Even went out of his way to get a game to give from himself. I had to go back and return items as found out orginal family sponsored was not from Edmonton and a new family was assigned. The staff were so friendly and easy to explain what happened we did exchange and purchased new Xmas gifts for younger children and Ryan again helped pick out some cool gifts for three kids. Great customer service at sherwood park location!
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I was looking for a VR set and didn’t have a lot of knowledge so the staff were very helpful in answering my questions and gave me a lot of great information. I didn’t feel like they rushed me but took there time explaining things to me. I would definitely go back!
A.Chatelain North Edmonton
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