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Dropped my Samsung S4 and completely cracked my screen. This was the second time I had to repair it, and I wasn't exactly looking forward to it. However, the difference this time was that I went to Bc Gadgets. They helped me right away instead of making me wait around forever, and my phone looked good as new. I hope I don't have to return to them again, but at least if I do, I know I can rely on this place for good service.
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I can only comment on customer service in 2023 as I haven't been there requiring anything complicated for quite awhile but there have been staff changes. The staff there now have been good to me, and twice lately have been very kind and helpful when I wasn't even buying anything.
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I had wonderful customer service while in the store AND several days later when I had to call. The guys working in there are helpful and accommodating. But, they NEED a dedicated fax line!
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