Today, I wanted to add to the first review I wrote but was unable to because I already submitted that first one and I guess only one is allowed per person (so I'm using a different email login to get in).
I had emailed to Naot and I found out from the customer rep that the older clerk's comment that my sister heard (about being sure we didn't switch the shoes) was a misunderstanding. Apparently, she believes the clerk was worried that we would have the wrong shoes in the boxes and buy the wrong ones by accident.
I will give them the benefit of the doubt. And since I liked the shoes, I may go again to buy in the future.Lire plus
Because the store is overloaded with merchandise it's challenging to know where, what you need is. I usually I find an employee or especially the manager who seems to know where everything is, and she is VERY willing to help. Terry.Lire plus
I called yesterday checking to see if there was an item in the store before making the trip to the store and before I could finish my explanation I was rudely cut off twice. I called a third time and was able to get help from someone who sounded more mature. The first two employees sounded younger. I did complain to the third person who was more courteous and customer friendly. However, my instore experience was great. Lire plus
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