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Laptop stopped working when I needed it most. Brought it in thinking the worst, they managed to get everything off the hard drive despite it being a write off and set me up with a great laptop, made sure the new laptop was protected and ready to go. They went above and beyond, staying a few minutes after close just to make sure I was set. Amazing customer service, got me taken care of in a few hours instead of days! Cannot recommend enough, you will not get this level of service from box stores!
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Got my mac working in an hour after big box store couldn't touch it. Honest, Kind, funny ...said if there are any further issues come back. Said 'we know how to treat customers' and they are right...customer service is still ALIVE!!! :0)
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