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Buying printer ink - had already checked prices on HP and Staples and instead of waiting for delivery decided to go to the store. I noticed the price was more than HP's online price and they checked and met the lower price saved $10! Overall good experience. Big store, good location, never have trouble parking.
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Wow been sometime since I felt good to go out and Shop (surgery and unwellness on top of COVID) Today my exp in the store was beyond excellent In the past I have been frustrated shopping due to poor customer service levels (many types of stores) but today the woman (appeared to be floor Manager) had such great humour and ability to know how to talk to me Many do not like serve older folk & I am not your typical boomer except for customer service expectation so cudos to Staples Chilliwack!!!
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I always get first class customer service at the location. The sales department staff are willing to help and their printing service is excellent for a small business owner like me. I can submit online and then pickup in the store. That saves me time. In a day when service is generally poor in retail environments, Staple's is an example of what service should be.
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