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I buy all my office & personal stationary supplies here. Service is great & warranty coverge is fantastic.
A.S.J. Mole Control
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Wow been sometime since I felt good to go out and Shop (surgery and unwellness on top of COVID) Today my exp in the store was beyond excellent In the past I have been frustrated shopping due to poor customer service levels (many types of stores) but today the woman (appeared to be floor Manager) had such great humour and ability to know how to talk to me Many do not like serve older folk & I am not your typical boomer except for customer service expectation so cudos to Staples Chilliwack!!!
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I always get first class customer service at the location. The sales department staff are willing to help and their printing service is excellent for a small business owner like me. I can submit online and then pickup in the store. That saves me time. In a day when service is generally poor in retail environments, Staple's is an example of what service should be.
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I can hardly tell you how pleased I am with Staples in Langford. I purchased a gizmo to convert slides into digital images with the help of Kenyon, who gave knowledgeable, friendly service, with technical expertise. Two months later, the converter stopped working. Jo, Mary, and Laurel were all completely helpful. I thought I'd have to send it back to the manufacturer or something awkward, but everyone did her best to make sure I had a new one in short order -- no doubts about my situation, and only a very short form to fill out. Friendly, happy, humourous, and very competent people. Wow. You can't get much better than that.
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