I dealt with a gentleman by the name of Octavio ( I apologize if I spelled that incorrectly!) Wednesday evening at Rogers Polo Park. I was upgrading my cell and he was extremely helpful and very courteous! I was going in expecting to pay a lot more than what I did. He went out of his way to offer a plan to benefit me and to actually save me money when purchasing my new phone. There are not many companies that will do that for a customer nowadays. Very happy with Rogers! Debbie S.Lire plus
First, store ambience is absolutely top notch! Super comfy chairs if you have to wait. C.E. Relationship started a bit rocky with purchase of re-furbished phone - turned out to be unsatisfactory. Visit2:Had very pleasant chat w Reece, was helpful but unable to fully resolve issue. Visit3: Connected with owner and new phone provided. Still figuring it out - fairly big step up from beloved little flip-phone (did not wash well). Initial difficulty unfortunate. Would do business again. G.C.Lire plus
very efficient. replaced my charging port while i waited and made some helpful suggestions. lots of good accessories in store. Gave me a free case for phone because mine was looking beat up and felt a bit sorry for my story I think. Lire plus
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