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Call me a die-hard but I liked it better when these stores were all called Radio Shack. That said they are still the same in a lot of respects. This is still the place to go for all kinds of audio and video doodads that you just won't find all in one place without going to the Source. What's more is that they offer a great selection of other unique products that aren't often available anywhere else like USB devices that capture 35mm slides. They have done a good job in keeping with the times too and are quite a major Bell Mobility dealer and offer a selection of flat screen TVs and computer accessories too.
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I had a pretty bad experience buying a product online from Visions Electronics, but the guys at the Terminal store are great, friendly, and helpful and processed a return for me on the spot no questions asked. Thank you!
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#top-class... you can buy Apple things everywhere but ReStart is super stocked and the Service personnel are spectacular, friendly,affordable and reliable.
I have purchased over 20 mac devices and they all work great because of the fine tuning done by Robin and Chris as needed .....incredibly, the whole family shops here. Siamak is the boss ...if you invite him for a really good Italian style espresso, only once at Shatterbox across the street, he'll treat you better than his family in the old
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Excellent service in the Duncan store today by a young gent named Brendon. Thank you for the extra help finding the right TV
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My wife and I bought a big screen tv from this location. We got home and when we had it unboxed We discovered the screen was cracked. We so very stressed and concerned that we would have a big process to get the tv replaced. When we tried calling the store there was no answer. We decided to box the tv and bring it back. We were greatly surprised as to how easy it was to get the tv replaced. No discussion, just a direct offer to replace the tv! We were amazed by this great service!
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Excellent customer service by Chris at this Best Buy location! He went above and beyond to help us with a phone issue. Due to his amazing customer service, I would highly recommend this Best Buy to anyone! Thank you so much Chris!
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excellent, very professional bench and sales staff...allways cordial and a pleasure to work with
Greg koyl
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A friend of mine purchased an iPhone through Colton at the Kelowna location, and recommended him for mobility services. Months down the road my iPhone was on its last legs, and I decided to contact him. I found out he had sadly relocated to the Victoria location. However, he went above and beyond and was still able to set me up with a new iPhone at a great price! All I had to do was pick up the phone from the Kelowna store. Thank you Colton for the great customer service!
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