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I called yesterday checking to see if there was an item in the store before making the trip to the store and before I could finish my explanation I was rudely cut off twice. I called a third time and was able to get help from someone who sounded more mature. The first two employees sounded younger. I did complain to the third person who was more courteous and customer friendly. However, my instore experience was great.
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Because the store is overloaded with merchandise it's challenging to know where, what you need is. I usually I find an employee or especially the manager who seems to know where everything is, and she is VERY willing to help. Terry.
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They have a good selection of items. Can be hard to what you are looking for, but the staff are helpful.
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I am a small business owner and use the Canada Post service at the Rexall Pharma store on the East Mall. The two employees Richard and Liz who work there always do a phenomenal and quick job making it a great experience every time. Out of all of the Canada Post locations I have gone to none have matched the customer service that I have received at this location. Would highly recommend.
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