David, Beatriz, and the entire Milano Collision Centre crew are fantastic. I had body work done on my Audi A5 and the repairs were flawless - it looks brand new. Outstanding, professional, expert, fast and friendly service at competitive prices. HIGHLY recommended!Lire plus
My 2013 CRV had its engine actuator replaced which became faulty later. Frank (proprietor) replaced it with no cost to me. He could have easily charged me. He is very honest, knowledgeable and family oriented. I can recommend him to anybody looking for a good and honest repair facility in Ottawa. Lire plus
Was utterly impressed with my recent experience bringing my vehicle into Takaki Automotive for an e-test. Scheduling (and multiple rescheduling) of my appointment was dealt with effortlessly and with a smile by Hiroshi, the owner's son. I was made to feel like I had not inconvenienced anyone and that they would simply re-gig things to accommodate my changing schedule.
My actual appointment was a pleasant experience. I had the opportunity to sit in Takaki's welcoming wait room (where coffee, an aquarium, tv and decorations await) while enjoying my conversation with the friendly receptionist and other staff who would occasionaly venture by. Takaki's team is one big family - happy, respectful and very helpful with all my questions.
I am told Mr. Takaki sr himself is a caring man of many diverse talents. On this visit, the gentleman was busy outside, wielding a huge metal pick to chip ice from the walkway. I hope for the opportunity of chatting with him too, during my next visit.
The fee charged for today's visit was very reasonable; the information provided afterwards was helpful and there was no attempt to "upsell" or solicit additional work. I would highly recommend. this business.Lire plus
Honest mechanic, doesn't sell you anything you don't need. Quick, accommodating, (saw me the next day after I called and finished my job in an hour). I asked him to check a few other things for me as I bought my car used and he honestly said I didn't need to fix them.
Gained a customer todayLire plus
I contacted Nicholson Automotive when my Toyota Matrix started to sound more like a light aircraft than a car. Chris was very helpful on the phone and the car was booked in. After looking at the car, Chris gave me a couple of options for a fix, and then proceeded with a same-day resolution as we agreed.
I am very happy with the service I received and I shall recommended Nicholson Automotive to all my friends and family.Lire plus
This dealership is simply second to none in Ottawa. Grant Schubert is likely the best salesperson we've ever dealt with. Thus this is the 3rd purchase/lease in a row that we've completed with Grant. I really like how he understands that some people like negotiating over email and text. No pressure to force us to come in. Then you have excellent sales managers who also practice no pressure techniques. Finally, what scares people the most when purchasing/leasing a new car, is the business maLire plus
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