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This is one of the most amazing eye glass shops I have ever been to . The customer service is above and beyond amazing. The greeted me with warmth and kindness as soon as I entered the store. . the eye exam was done with great care and they took their time to ensure the prescription was accurate, I did not feel rushed or pressured. they provided a tray of treats and they had caramel candies, my favorite. I walked out the same day with the glasses I needed.
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Great store, very intelligent and knowlegable staff. Great selection of glasses and the in store optometrist was very helpful and friendly. Highly recommended
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I have been going to Theodore & Pringle Optical since I moved to Gravenhurst 8 years ago.It is by the far the best company I have ever dealt with.Not just when it comes to optical needs but any business bar none.I have always been treated with the utmost respect.The employees are very kind,helpful,informative and polite.In the past I have not been terribly vigilant about looking after my eyesight which, as a senior,is not a good thing. I now go regularily for checkups and love the low prices.
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I discovered this place in the Yellow Pages years ago when trying to find a pair of sunglasses. No one understood what I was looking for until I came here. Issac understood what I was saying when i told him I needed sunglasses to make the world duller not brighter because of my sensitive eyes. He recommended a pair of Maui Jim's with a grey lense vs a bronze lense. They wre perfect. Since then have bough reading glasses for my husband, regular glasses for me -amazing selection and they really know their stuff. Finally went in to buy new contacts and he recommended bi-focal lenses vs regular which I love! I now no longer need to wear reading glasses with my contacts.Highly recommend them.
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