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I have been a long time customer of this branch. Staff is always polite, no hard sell. Actually, Bruce pointed out an issue with 1 of my initial choices. I just recently went in during the pandemic, had to wait a bit outside in my car as they are properly adhering to the govt guidelines of protocol. The staff had to deal with rude customers while I was there, and were polite but firm about the restrictions. I would highly recommend this store and their staff.
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We have been dealing with Linh for many years. High degree of knowledge/expertise. Allows customers to take their time without pushing. Takes time to ensure glasses fit properly. Very pleasant to deal with. We did try another company (Sp.Sa) but we have returned to Linh at the Real Canadian Superstore. Finished project excellent.
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Staff is very helpful and customer service is super excellent. As a family we had an amazing experience with eye doctor and the purchase of our glasses. Highly recommended this place. Very clean and modern showroom.
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Very kind. Mr. Aggrawal is always eager to help and you always leave the store feeling like you have been properly looked after. If you have any issues, he pays extra attention to making sure that your eyes are healthy. Kindness always brings customers back, which is why he has been my family eye doctor for years.
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I have been using Hakim Optical for about 10 years now to fill my prescriptions for glasses and they have always given me excellent service. The frames are very stylish and I most times end up buying 2 at the same time with the many deals they have. I have become friends with the staff, in particular Vicky, who is very charming and gives me excellent customer service. For the short time I have know Pat, she has been wonderful in terms of customer service.I recommend Hakim Optical to everyone.
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