I have been a very loyal and satisfied customer of BMO for 17.5 years at the Cloverdale branch. The customer service tellers are sterling each and every time I go to the bank. Just the other day I was there with my 8 yr. old son helping him with his savings account. Today I got a thank you card in the mail with a handwritten note from Bev a "C.S.R." agent thanking my little guy for his autograph. Now that's how you build future loyal customers little personal touch appreciations.
Kudos Bev!!
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We recently came to RBC for advice about our investments. Having had a less than satisfactory experience with our previous advisor, we were quite apprehensive. However, Bram met with us at the Gibson branch and was great to work with. He answered all our questions with intelligence and understanding, he went out of his way to explain all the details so we were completely clear we knew what we were signing up for. A great experience all round.Lire plus
COLLECTIVE CORPORATE ELDER ABUSE courtesy of RBC
Will soon be Posting a Series Entitled: Collective Corporate ELDER Abuse Courtesy of RBC. When you begin watching this Series you will see that the Title is aptly appropriate. Account was hacked on April 30th - frequent and tiny Visa Debit Purchases wiped out my Account. Card was cancelled, Fraud Department Investigation opened. I had been waiting for a new Card as Clients couldn't pay me as even my PayPal was disabled. Had a balance of $148 Lire plus
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