Well that was easy! We got more than we asked for at the price we wanted and the process was transparent and pleasant. We were working with Shawn and Shamal and they were lovely. Shawn went and grabbed another vehicle from another lot as he had a hunch that was the one for us - and turns out he was right! It was refreshing to deal with sales people who were upfront and honest, especially after seeing a fair bit of the opposite at other dealerships beforehand. 5 stars, highly recommend!Lire plus
This morning in the Michael's parking lot in Langley, I encountered a young woman and baby, crying in the car, trying to deal with keys that had been locked in the trunk. There was no way to get in. I walked over to the BCAA office nearby and asked for help, and they were VERY concerned and helpful. I used my BCAA card to call and the woman also reached someone who was coming to help but two BCAA women staffers came over to make sure everything was working out. FANTASTIC service IMO!Lire plus
Excellent and honest service. I was rolling the dice taking my car to a service outfit I never used before, but I had two separate problems (both my heating system and AC system) fixed by them with no expensive surprises. Josh was very good to deal with. Only quibble is the courtesy cars leave something to be desired.Lire plus
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