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Sevan was amazing throughout the purchasing process. We were obviously newbies at purchasing such high value jewelries and Sevan could have simply tried to sell us something quickly for him to make a quick profit and move on to the next customers. Sevan instead took the time to walk us through the various details about diamonds, educating us on the process, the quality of the diamonds and more importantly, how weight is not everything when you're looking at diamonds. E.g. if I remember correctly, Blue Nile was selling a 1.5 carat round cut diamond significantly cheaper than the one we were looking at with him. Sevan walked us through how to read the proportions and how the cheaper diamonds really have weird proportions, e.g. the Blue Nile diamond had all the weight on the bottom of the diamond that no one would see anyway. He explained the proportions of the one we ended up purchasing, showing how we had the perfect balance for the best sparkles and "fire". He also took the time to listen to my wife's preference in regards to the band. While she wanted the band to be as thin as possible, Sevan explained that since he's offering lifetime warranty on the ring, he also needs to be comfortable with the thickness, so that the ring doesn't break next time Joan holds a mug, for example. Both parties compromised and my wife loves the band's thickness. Everybody was happy - which is what I think Sevan was aiming for. His passion in this line of business definitely shone through the several meetings we had together. What more can you ask from a jeweler?
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