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Excellent. Very good place. Usually has a strong hairspray smell though, but that can't really be helped. :P
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I have been with them for a couple of years now. They are friendly, helpful and have done a great job for me.
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Lovely employee named Adrienne was very helpful and upbeat. Helped me find my size. Very welcoming environment and great management. Will be coming back, hoping Adrien will be working - kids hope she will be there every time too. Thanks. - Marsha J
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I just want to send a big shout out to our waitress Braelyn. She was excellent, went above and beyond and was a genuinely sweet and kind hearted girl. Stellar service Braelyn...thank you!
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I just recently picked my dog up from his first stay at Diamond in the Ruff Pet Retreat in Guelph. He came home happy, well fed and sleepy from playing outside. The kennel is on private property with the kennel owners on site all the time. The kennel is designed with a large outdoor wooded area for walks and off leash runs, one indoor playroom and a few outdoor play yards. When I asked to look around the kennel, the girl at the front desk was more than willing to show me every room and area within the kennel. All rooms were clean and nicely air conditioned, and all dogs seemed comfortable and happy. The packages they offer are also a great way to break up the dog's day so that he can have time outside and does not have to be in his kennel all day. I would recommend this kennel for every dog and for all lengths of stay, especially for long trips. I will most certainly be bringing my dog back to Diamond in the Ruff during my next vacation.
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