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I am not a regular customer. I dropped I. To see if they could help me with a car problem.
They assisted me immediately, with care and kindness and when they couldn’t fix the problem themselves, referred me to someone who They thought could. They also would not let me pay for their time to take a good look. I dealt with Peter. He was solid and I am very grateful and impressed with their customer service.
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I just picked up my first ever carbon frame road bike from BSP in North Vancouver. Not only am I wonderfully impressed with the bike (a Trek Domane) but I am ridiculously impressed by the quality of the customer care I received from the moment I walked in the door.
The techie that took care of me the most (Simon) was warm, encouraging, supportive, very knowledgable - and relentlessly asked questions to make sure we found the right bike for me. From the earliest visits - right through to test riding the shortlisted models, I could not have asked for better client care.
On buying a computer and some other bits and bobs, James (store manager) was again, utterly obsessive about making sure I got the kit that was best suited for the type of riding I was planning to do. With the help I received from the other fellows in the store, I can give five big, yellow, shiny stars to BSP in North Van. If I could, I'd give them six - and I would say I am typically a very fussy customer.
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I am very impressed. Professional, well-informed and helpful staff who go out of their way to make sure that you get what you need.
It's good to know that there is delivery available if I need it, but the personal contact is always pleasant. Highly recommended.
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I've been taking my vehicles to Clark at 1st St. for over 10 years and I can always trust that he'll provide me with honest advice and exceptional service.
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Factory-Ride-Suspension près de Fraser Mills BC (846 Résultat(s))
110 Fell Ave, North Vancouver BC V7P 2J9
Réparation de radiateur d'auto
746 West Broadway, Vancouver BC V5Z 1G8
Fourniture pour l'incontinence, Fournitures pour stomie