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Jody was great and the tech did some magical work I was in and out in 25 minutes I would recommend this shop to all my friends they were great pros and very professional. Thank you for fixing my brand new vehicles windshield ?
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Excellent service provided by Trevor & Brandi.
Craftsman Collision is an auto body shop par excellence with tremendous focus on customer care & satisfaction.
Always exceed customer expectations:
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Great experience with timelines set and were kept as promised, from first visit to time my car was ready. Updates were clearly communicated via text messages. Communications was excellent. Service was 5 star. Front end staff were amazing. Great management team. Car was spotless, both inside and out at pick up.
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The estimator was professional, thorough, helpful and empathetic through the obviously trying time of losing a car. He attentively listened to the story of my daughters collision and did a comprehensive look-over of the damage. He produced a detailed computer report. Without telling us what to do, he noted that even if it was repaired, there could be hidden damage. All this helped us make a decision about the car.
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From Martin & Dmitri in the office to the autobody technician & painter that worked on my damaged van, I am extremely happy with my repair. They went above and beyond my expectations. I highly recommend Craftsman Collision on Westwood for any collision repairs.
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I could not be happier with the service and quality at this Craftsman Collision. I dropped my car off and because I didn't have comprehensive coverage I was not able to get a free rental car. However, the manager was kind enough to give me a ride to work. He even had the car dropped off at my work when it was complete.
The labor was performed in 2 day, which was one day ahead of schedule. This was great because I depend on my car as most people do and I was happy to get it back a day early.
The quality of the work was excellent, it was like new. The staff were very friendly and accommodating.
I was especially impressed with the care and customer service provided by the manager Greg Kirkby.
I highly recommend this Craftsman Collision location to anyone looking to get their car repair. I will definitely send my friend and family there should they need work done.
Tomas Beblar
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After an accident, it’s great to have their service to make the process hassle free. I have a great experience and they have been efficient, communicate effectively and thoughtful. I will recommend.
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Ten years ago we needed body work and painting. We were extremely satisfied with the work then. Last week we had someone hit the back end of the same vehicle. Hit us so hard left the imprint of the licence plate complete with the Honda licence frame. Our car needed a new bumper and some of the parts holding the bumper on. We got the best repair and paint job you could imagine. The wife was amazed at how quickly and professionally the job was done. They vacuumed and cleaned the inside. It was
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Excellent service from top to bottom! Matthew took care of everything from start to finish. Very good communication. I was provided with a courtesy car, while my car was being repaired.
I would highly recommend this car repair shop in North Vancouver!
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Amazing service, very professional and my car looks great too. Would definitely recommend to friends and family.
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