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An old-fashioned business that can actually repair your small appliances instead of just replacing them. Real expertise like this is hard to find. The owner is very knowledgeable and could not be nicer.
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Because the store is overloaded with merchandise it's challenging to know where, what you need is. I usually I find an employee or especially the manager who seems to know where everything is, and she is VERY willing to help. Terry.
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I called yesterday checking to see if there was an item in the store before making the trip to the store and before I could finish my explanation I was rudely cut off twice. I called a third time and was able to get help from someone who sounded more mature. The first two employees sounded younger. I did complain to the third person who was more courteous and customer friendly. However, my instore experience was great.
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We have been dealing with Faulkner's for over 40 years and just recently purchased a new fridge and hood fan. Service was excellent as always and price competitive. We had a small problem upon delivery that was dealt with in minutes - so much better to deal with an independent retailer who can make things happen quickly.
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Thank you Vince for a most enlightening view into the new world of appliances!! You fixed my dryer and fridge with ease and most of all, honesty!! That is huge in today's world!! You have my total recommendation for your service. I would buy any used appliances from you as I am for certain that I will get, not only a great deal but that you stand behind your product!! Well done T&D alliance. I'm for sure a repeat customer!!
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