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No auto shop is perfect, Canadian Tire is no different. That said, not every shop will own up to that. Any time I’ve had a problem at CT, they’ve made sure to make it right again and there is definite value in that! It feels good to know you'll be looked after.
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I recently started an online order to purchase a new washer. I contacted Brandon at the Brockville, Ontario store to change the order from delivery to pick up. Brandon was very knowledgeable and extremely efficient. He made the necessary changes, sent a confirming email, and offered further assistance. I have never had such professional, courteous attention from a company’s customer service representative! I give Brandon five stars and the Brick should give him a promotion and a raise!
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Excellent service, friendly employees, fresh products, great prices and outstanding VIP sales!
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