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Absolutely love this pet store, Ive been dozens of times, and still continue to go. The staff is knowledgeable and doesnt mind taking the time to explain things properly. Ive only ever had healthy pets come from them, and they all seem to come from reputable breeders. Well worth the 5 star rating.
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The folks who work at the store have a very supportive approach and want the best for their real customer, our pets.
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Great staff at this store! Made me feel welcome and they really know their stuff. Will shop again!
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We are always quick to report poor customer service however I would like to report the wonderful customer service I always receive in the Smith Falls location. Daryl, who served me to-day and the young lady working with him (01/25/19 - 11:40 AM) are the most helpful employees I have had the pleasure of dealing with, each and every visit! They should be complimented on their excellent customer service!
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