Jane is outstanding. Proactive, follow through questions, provide right information in timely fashion.
Two of our existing Hunter Douglas blinds had minor technical issues. Our dealing with her was a joy. Blinds were fixed and to return to us quickly (after being sent to HD, etc.).
If/when we do another blinds business, we know where to go now. :)Lire plus
Came to this store from out of town with a coolant issue. They were really busy but took the time to ask me what was wrong and offered for me to bring my car in to have a look at it but couldn't guarantee they could fix it right away. In a couple of hours they had fixed the problem and very reasonably as well. FANTASTIC customer service at this location. Lire plus
Rénovation résidentielle, Rénovation de cuisine, Réparation de mur, Rénovation mineure, Réparation intérieure, Agrandissement de maison, Travaux de finition de maison
Thanks to Mr. SUVRO we got all the necessary information for the product we needed. It is useful to have this person to work at Home Depot.
MeludinLire plus
The store owner is a fantastic example of someone who understands customer service at the highest level. Could not have been happier with his resolution to an issue with a purchase. Both of my kids got an insight into how an individual can make what might have been a negative experience into a very positive one. Kudos!Lire plus
Bought a gazebo last fall. Had to wait to get curtains. They still have the gazebo with a sign "curtains not available". Spoke to Sue in seasonal and she went the extra mile to make sure I left a happy customer. Sue called this morning, my curtains had arrive. Picked them up and installed this afternoon. Thanks to Sue's efforts we will continue to shop at Rona.Lire plus
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