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Guys, let me just get straight to the point.
Great people can transform any experience.
In the past I had a ton of negative experiences with banks, and when I was embarassed, sad, and down-and-out the gang at Bank Of Montreal Bay + College were like angels to me.
They believed in me, they got me back on my feet even when it looked like all the "rules" were against me. Essie, welcomed me in and put me in touch with my rep, John.
John heard my story, listened really well, and I felt understood, and when he went to Jessica (the oh-so-fantastic manager) to get approval for me, he really went to bat for me.
Since then I've had incredible help when I lost my card (twice!) and when some scammer-ATM tried to get my PIN, from Grace, Clea, Miles, Lui (sp?) and more.
I'm so thrilled with my experience with this particular branch, that I travelled a 2hr commute, just to keep it as my home branch, when I moved away temporarily.
Do banks get reviews like this often? I don't know, but I know what I feel and my experience, and I felt compelled to share.
Thanks for putting a personal, caring touch into banking, guys.
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Manish is an excellent professional. I was in an immediate need of loan and I have contacted him and within few hours the process was started and he arranged my house equity loan within a week. He is very approachable and will always pick his phone to answer any queries you have. I have recommended him to arrange mortgage for my sister, which was also approved in less than 8 days. Great Work! AS
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The tellers and managers are courteous and resourceful. In particular tellers named Gagan and Surya are especially patient and well mannered. They had addressed my needs promptly and effectively.
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Financing près de Mount Albert ON (1406 Résultat(s))
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