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I love to shop in this store, it has reasonable price and a lot of varieties..People are kind and prompt to help if you ask for it!!
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Wonderful experience with this company! Mailed me a new replacement of product no questions asked, didn’t even have my receipt! Definitely will buy more Babyliss products.
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We picked up a large snow blower Nov.18,2018.at the Newmarket Store. Three young men and a supervisor on his way out stopped to load this machine. No easy task.They gave 110%. Polite, willing , diligent. We finally got it in. They went beyond & deserve to be acknowledged.
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I called yesterday checking to see if there was an item in the store before making the trip to the store and before I could finish my explanation I was rudely cut off twice. I called a third time and was able to get help from someone who sounded more mature. The first two employees sounded younger. I did complain to the third person who was more courteous and customer friendly. However, my instore experience was great.
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We have been dealing with Faulkner's for over 40 years and just recently purchased a new fridge and hood fan. Service was excellent as always and price competitive. We had a small problem upon delivery that was dealt with in minutes - so much better to deal with an independent retailer who can make things happen quickly.
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Because the store is overloaded with merchandise it's challenging to know where, what you need is. I usually I find an employee or especially the manager who seems to know where everything is, and she is VERY willing to help. Terry.
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An old-fashioned business that can actually repair your small appliances instead of just replacing them. Real expertise like this is hard to find. The owner is very knowledgeable and could not be nicer.
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