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I purchased a Rubinet faucet from Preston Hardware near twelve years ago. The faucet worked well until very recently when the spigot seized. I contacted Rubinet and they sent a replacement cartridge within days. Hesitant to replace the cartridge myself, I contacted Preston Hardware for help in doing so. I took the faucet into Preston Hardware this morning and it was ready for pick-up within 90 minutes. Thank you, Nuno for providing excellence in service.
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We went to the Gatineau Store and the cashier #1 was Sylvie, her service was excellent. I made a little joke and we had a little laugh. she made sure I was paying the right price and thank me for shopping to Home depot. It made may day specially during the covid.
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