Brought in my Dewalt drill as a auger was stuck in the chuck. I was looking at replacing it but more importantly i needed it for work I was doing at our church. Less than 10 mins later they handed me the drill and the auger- BOTH IN GREAT SHAPE AND NO CHARGE! The repair guy I didn't get his name but I so appreciate your kindness! I'll be back to buy new if this one dies. Lire plus
The store owner is a fantastic example of someone who understands customer service at the highest level. Could not have been happier with his resolution to an issue with a purchase. Both of my kids got an insight into how an individual can make what might have been a negative experience into a very positive one. Kudos!Lire plus
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