Quality car repairs and customer service is exceptional. It is common for a woman to be treated poorly when they walk into a car repair shop --- that has been my experience for many years. When I went to Quality, they were respectful, sensitive, and very kind. They do not overcharge or fix what does not need to be fixed! Their rates are reasonable and the quality of service is quite high. I highly recommend them. Lire plus
I called Jason (owner of shop) about a few concerns I had with my car. He was able to accommodate me the next day, and had my parts ordered and car serviced right after inspection. I didn't have to wait long and my car handled like new when I left. He definitely has his customer's best interest at heart. Mechanics like Jason are really hard to come by. He is super honest and efficient. I recommend Markos Automotive and his bro at Premium Auto Sales in a heartbeat! Lire plus
Washed up at Lou's after the alternator on my truck failed EB on the 401. Carlos and Tony could not have done more. Clearly they were already fully booked, but in order to get me back on the road to Ottawa as quickly as possibl they went over and above. Courteous and competent. The cost was certainly reasonable as well. I cannot say enough in favour of these guys.
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