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I have had dependable and timely service in this shop for years. Prices are reasonable. Repairs are done quickly. The gentleman is very knowledgeable. He gets friendlier if you go back a few times.
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I called yesterday checking to see if there was an item in the store before making the trip to the store and before I could finish my explanation I was rudely cut off twice. I called a third time and was able to get help from someone who sounded more mature. The first two employees sounded younger. I did complain to the third person who was more courteous and customer friendly. However, my instore experience was great.
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I would like to tell you about my experience with Linda at your Bradford store. She was great and a big help to my husband and I were looking for all that we would need for a new puppy. She knew what we needed and she helped us get a new bed, food and toys for the new addition. She was friendly and knew what we needed and had a great sense of humour as well. We enjoyed our encounter and we definitely will return to this store. Thanks for listening. Colleen Kidd
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Because the store is overloaded with merchandise it's challenging to know where, what you need is. I usually I find an employee or especially the manager who seems to know where everything is, and she is VERY willing to help. Terry.
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