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I love to shop in this store, it has reasonable price and a lot of varieties..People are kind and prompt to help if you ask for it!!
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I called yesterday checking to see if there was an item in the store before making the trip to the store and before I could finish my explanation I was rudely cut off twice. I called a third time and was able to get help from someone who sounded more mature. The first two employees sounded younger. I did complain to the third person who was more courteous and customer friendly. However, my instore experience was great.
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I have the highest regard for this gentleman/business. He is definitely a master at his craft. He’s super busy, but worth the wait. When I first arrived in Cobourg, I wanted to make sure my Mother’s Grandfather clock was in good working order. Unfortunately, another “clock man” in Cobourg did more harm than good. Thankfully, this gentleman does what he promises. He knows his business and I’m happy to report Mother’s clock happily fills my home with the sound of love. Endless thanks. Mary
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Because the store is overloaded with merchandise it's challenging to know where, what you need is. I usually I find an employee or especially the manager who seems to know where everything is, and she is VERY willing to help. Terry.
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Like that they warranty parts and labour, can shop while vehicle is being serviced and have courtesy rides and vehicles for use while yours is being serviced
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Time Revolution is a "God send" for watch owners'. I've had 3 of my cherished vintage Omega's and 1 Seiko (Navigator Timer) cleaned, serviced and timed by their technicians and the results were exemplary. Outstanding service ! Thank you.
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