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I called yesterday checking to see if there was an item in the store before making the trip to the store and before I could finish my explanation I was rudely cut off twice. I called a third time and was able to get help from someone who sounded more mature. The first two employees sounded younger. I did complain to the third person who was more courteous and customer friendly. However, my instore experience was great.
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Because the store is overloaded with merchandise it's challenging to know where, what you need is. I usually I find an employee or especially the manager who seems to know where everything is, and she is VERY willing to help. Terry.
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My husband & I were on vacation in the Bracebridge/Muskoka area when we ran into car trouble. When we arrived at C.T. Bracebridge Dave & Peter went above and beyond to help us, they not only got our car up on the hoist right away BUT drove us to our cruise on Lady Muskoka so we would not miss it while our car was being fixed. They made us feel welcome, treated us with respect & kindness we cannot say enough about these two men as well as the shop. If I could give 10 stars I would! Bravo guys!
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Very friendly family run business with great customer service and the most competitive product price and delivery cost. I called 15 event specialists and AYS had the lowest price by far. Everything was promptly delivered on event day, I received a message as soon as it was done and best of all, when I arrived at the venue, everything was already set up for us. The service was just so convenient, I really recommend using AYS to ensure your special event is a success.
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Long Branch has for long been a reputable rental company i have been happily using for past many years...Their service is satisfying, accommodating, and courteous always!
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