Just moved to Kelowna and have to say this is the best Toyota dealership. The customer service is amazing! Shout out to Cary in the service department and Marianne the shuttle service driver. You both made today’s experience really great. I will always service my vehicle here. Lire plus
these people go above and beyond to help someone in need! everyone is so kind and knowledgeable. i felt very well taken care of here! the staff will stay after close on a long weekend friday just to help you out! i live in edmonton and if i was evry looking for a car id make the trip all the way down hereLire plus
Great staff here!! This is the only place I have taken my car but when I went for my 3rd oil change, I could not find my punch card that was punched twice already and they would not punch the new card to reflect the two that were on my other card and also told me that their computer system did not show that I had been there..... having said that I am on my way there this morning as this is the only place that I have taken my car to.Lire plus
BCAA helped connect me with Cody at Western Auto Wreckers & Towing for a tow out of a ditch on a forest service road. They went out of their way, literally out of their catchment, to help when others couldn't. Cody had exceptional communication skills and worked with me to coordinate details. Service was friendly, timely, transparent and very helpful. Would recommend!Lire plus
If I could give MORE than 5 stars I would! The customer service, professionalism, and quality of the mechanics are amazing. I got a full service as well as an engine light checked and everything was done in a timely order, and professional manner. My vehicle was kept in excellent condition during and after the servicing. Shane called to tell me what had been done and that my vehicle was ready to go, he was informative and very kind! I can not recommend this place more and I couldn’t be happier.Lire plus
I was at the Westbank location on December 20th, from the start Elke provided genuinely warm & professional customer service. While there an unexpected personal matter/phone call happened, she remained calm (I was in a full panic) & had a unique way of providing comfort and empathy at a time I needed it most. Her customer service alone stood out, however her kindness & genuine care is something I will never forget. Thank you Elke, I won't forget your kindness & wish you so much in return :)Lire plus
Riversyde has been my repair shop since the mid 1980s. I still rely on their high level of service and their willingness to cater to customers needs whenever possible. Their mechanics are top notch and their prices are more than fair. Yes, even for single women, who are quite often targeted by less scrupulous repair shops! Keep up the good work, Riversyde. Kamloops needs more like you.Lire plus
Very professional and effective at resolving the only real issue on my 6.6 LMM Duramax, the restrictive exhaust system. Now with new software and a very clean exhaust tune, I have dramatically improved horsepower and mileage. Really wish I had gone to Dunbar's Automotive in Vernon sooner as I love my bulletproof GMC Sierra 2500 HD, owned 12 years no problems. With countless of these diesel exhaust conversions under their belt Dunbar's can't be beat. Thanks Leroy and Ken! Craig Lire plus
Driver side mirror assembly shipped quickly, as promised. Part was in good shape. I now know where there is a donor van for future repairs.
Thanks Nick!Lire plus
The customer service and kindness I experienced was above and beyond. They helped fit me in while I was travelling and made a huge difference in my journey. Thanks everyone for being so amazing!!!Lire plus
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